Updated: January 2026

Kiss918 TH Privacy Policy – Protecting Your Personal Data in Malaysia

Kiss918 TH is fully committed to protecting the privacy and personal data security of every member. This policy transparently explains how we handle your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

PDPA 2010 Compliant
Malaysian Personal Data Protection Act
256-bit SSL Encryption
Highest-Level Data Security
Zero Sharing Policy
Your Data Is Never Sold to Anyone

Kiss918 TH's Privacy Commitment to You

Six core principles that shape how we protect the personal data of our Malaysian members.

Minimum Data Collection

Kiss918 TH only collects data that is strictly necessary for the stated purposes. No excess data is collected, and no data is retained longer than necessary.

High-Level Encryption

All data transmitted between your device and Kiss918 TH servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions.

No Data Sales

Your personal data has never been and will never be sold, rented, or shared with advertisers, data brokers, or any third party for marketing purposes without your consent.

You're in Control

You have the right to access, correct, transfer, or request deletion of your personal data at any time. Requests are processed within 14 working days by our privacy team.

PDPA 2010 Compliant

Kiss918 TH operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We maintain data processing records and have appointed an internal privacy officer.

Immediate Breach Notification

In the event of any security incident involving your data, we are committed to notifying affected members within 72 hours, in line with international best practices.

Kiss918 TH Privacy Policy

This document sets out the privacy policy of Kiss918 TH, governing how we collect, use, store, and protect your personal data. It applies to all users of the Kiss918 TH platform in Malaysia. By using our platform, you agree to the terms of this privacy policy.

Kiss918 TH is fully committed to ensuring the privacy and security of every member's personal data. This policy is updated regularly to reflect the latest changes in law and technology.

1. Introduction & Scope of This Policy

Kiss918 TH is an online entertainment platform operating in Malaysia, offering online casino services, Sports Betting, e-sports, jackpots, and a variety of other games to registered members. We take data protection seriously and operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

This Privacy Policy applies to all information collected through:

  • The official Kiss918 TH website at kiss918th.app
  • The Kiss918 TH mobile app (where applicable)
  • Your interactions with our customer support team
  • Any other communication channels we operate

This policy does not apply to third-party websites or services that you may access via links on our platform. We encourage you to read the privacy policy of each platform you visit separately.

2. Personal Data We Collect

Kiss918 TH collects your personal data through various means — directly from you during registration and platform use, and automatically through standard tracking technologies. The following are the categories of data we collect:

Data Category Example Information Collection Methods
Identity DataFull name, MyKad number, date of birthRegistration / KYC
Contact DataMalaysian phone number, email addressRegistration
Financial DataPayment methods (TnG, GrabPay, DuitNow, FPX), transaction historyDeposit / Withdrawal
Usage DataGames played, total bets placed, activity historyAutomatic
Technical DataIP address, device type, browser, OSAutomatic (cookies)
Communication DataSupport chat records, incoming emailsSupport interactions

We do not collect sensitive categories of personal data such as health information, criminal records, or biometric data unless required by law or KYC processes mandated by Malaysian authorities.

3. How We Use Your Data

Kiss918 TH uses collected personal data solely for legitimate, stated purposes. We will not use your data for any other purpose without obtaining your consent first.

  • Account Management: Creating, verifying, and maintaining your member account, including KYC processes and age verification.
  • Transaction Processing: Processing deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks).
  • Service Delivery: Enabling you to access and play all games on the Kiss918 TH platform, including slots, blackjack, Sports Betting, and e-sports.
  • Security & Fraud Prevention: Detecting and preventing fraud, money laundering, and unlawful use of the platform.
  • Customer Support: Providing effective technical support and customer service.
  • Legal Compliance: To fulfil legal obligations under the PDPA 2010 and other applicable Malaysian laws.
  • Marketing (with Consent): Sending promotional notifications, bonus offers, and new product updates — only if you have consented to receive them.
  • Service Improvement: Analysing usage patterns to improve the user experience and platform performance.

4. Data Sharing & Disclosure

Kiss918 TH does not sell your personal data to any third party. However, there are limited circumstances in which we may need to share your data with certain parties:

  • Payment Service Providers: Payment gateways such as Touch 'n Go, GrabPay, DuitNow, and FPX receive the transaction information required to process your deposits and withdrawals.
  • Game Providers: Third-party game software providers may receive minimal technical data necessary to deliver the gaming experience.
  • Authority: Kiss918 TH will disclose data to Malaysian authorities (police, courts, Bank Negara Malaysia) when required by law or a valid court order.
  • Audit & Compliance: Independent auditors or certification bodies may access certain records for the purposes of legal compliance audits.

All third parties with whom we share data are bound by non-disclosure agreements (NDAs) and are required to protect your data to the same or higher security standards that we uphold.

5. Data Security Measures

Kiss918 TH continually invests in security infrastructure to ensure your data remains protected at all times. Our security measures include:

  • 256-bit SSL Encryption: All communications between your device and our servers are encrypted using the latest TLS 1.3 protocol.
  • Two-Factor Authentication (2FA): We offer optional 2FA for all accounts as an added layer of security.
  • 24/7 Monitoring: Our intrusion detection system operates around the clock to identify and respond to security threats in real time.
  • Database Encryption: Sensitive data such as passwords are stored in hashed format using the bcrypt algorithm — unreadable even to our internal staff.
  • Strict Access Control: Access to user data is restricted to staff who require it solely to perform their job responsibilities.
  • Regular Security Audits: Penetration testing and security audits are conducted regularly by independent third parties.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. We encourage you to use a strong password and never share your login details with anyone.

6. Cookies & Tracking Technologies

Kiss918 TH uses cookies and similar tracking technologies to enhance the user experience and gather analytics data. Cookies are small text files stored on your device when you visit our website.

Cookie Type Purpose Duration
Essential CookiesEnabling core platform functions (login, sessions)Session / 30 days
Performance CookiesCollecting usage data to improve the platform90 days
Functional CookiesStoring your preferences (language, display settings)1 year
Security CookiesDetecting suspicious activity and preventing fraudSession

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of the Kiss918 TH platform. We do not use third-party cookies for advertising purposes.

7. Your Rights Under PDPA 2010

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Kiss918 TH:

1
Right of Access

Request a copy of all personal data we hold about you. Requests are processed within 14 business days.

2
Right to Correction

Request correction of inaccurate or incomplete data. Update your information from your account profile page.

3
Right to Erasure

Request deletion of your personal data when it is no longer needed, subject to legal obligations.

4
Right to Object

Object to the processing of your data for direct marketing purposes. You may unsubscribe via any promotional email.

5
Right to Data Portability

Receive your data in a machine-readable format and transfer it to another service provider of your choice.

6
Right to Withdraw Consent

Withdraw your consent to data processing at any time without affecting the validity of any processing carried out prior to withdrawal.

To exercise any of the rights above, contact the Kiss918 TH Privacy Officer at support@kiss918th.app with the subject line "PDPA Rights Request". Please include your account number and a copy of your MyKad for identity verification.

8. Data Retention Period

Kiss918 TH retains your personal data only for as long as necessary to fulfil the purpose of collection or as required by Malaysian law.

  • Active Account Data: Retained for the lifetime of your active account, plus a 7-year period for financial audit purposes.
  • Transaction Records: Retained for 7 years in accordance with the Malaysian Companies Act and tax legislation.
  • Communication Logs: Chat records and support emails are retained for 2 years.
  • System Log Data: Technical and security logs are retained for 90 days before being automatically deleted.
  • After Account Closure: Personal data no longer required for legal purposes will be deleted or anonymised within 90 days of account closure.

9. Child Protection & Age Restriction

The Kiss918 TH platform is exclusively for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

If we discover that a person under the age of 18 has registered an account, we will:

  • Closing the account immediately.
  • Deleting all associated personal data.
  • Refunding any deposits that have been made.

If you suspect that someone under the age of 18 is using the Kiss918 TH platform, please report it to us immediately at support@kiss918th.app.

10. Changes to This Privacy Policy

Kiss918 TH reserves the right to update or amend this Privacy Policy at any time to reflect changes in law, technology, or our business practices. When changes are made:

  • The "Updated" date at the top of this page will be revised accordingly.
  • For material changes, we will notify all active members via email or in-platform notification at least 14 days before the changes take effect.
  • Continued use of the Kiss918 TH platform after the effective date of any changes constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy page periodically to stay informed about how we handle your data.

11. Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding how Kiss918 TH handles your personal data, please contact our Privacy Officer through the following channels:

  • Email: support@kiss918th.app (Subject: "Data Privacy Enquiry")
  • Live Chat: Available 24/7 on the Kiss918 TH platform
  • Response Time: We are committed to responding to all privacy enquiries within 3 business days.

You also have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) if you believe your privacy rights under the PDPA 2010 have been violated and we have not taken satisfactory action.

This version of the Privacy Policy is effective from 1 January 2026. Previous versions are available upon request by emailing our privacy team.

Your Data Is Safe with Kiss918 TH

We have taken every necessary step to safeguard your privacy. Now it's your turn — join over 1.2 million Malaysian players who game safely and enjoy the best online casino experience every day.

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